If your preferred size is sold out, or if the item is currently sold out in all sizes, you can sign up to receive an email notification when it is back in stock. Go to the product, select the sold-out size, and follow the instructions to sign up.

If the item is no longer available in our online store, please contact our Customer Service team. We’ll be happy to help you find a retailer near you that may still have the item in stock.

Once your order has been submitted, it is automatically processed in our system. For this reason, we are unable to add, change or remove items from an existing order.

We therefore recommend checking your order carefully before completing your purchase.

Orders placed before 1:00 PM on a working day will be dispatched the same day. Orders placed after 1:00 PM, during weekends or on public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive an email with your tracking information, allowing you to follow your parcel.

Delivery times vary depending on your location and selected delivery method. You can find more information under Delivery.

Once your order has been dispatched, you will receive an email with your tracking information. You can use the tracking link to follow your parcel and see the latest delivery updates.

Delivery times vary depending on your location and selected delivery method. You can find the expected delivery times under Delivery.

We accept the following payment methods:

- Visa
- Mastercard
- Visa Electron
- iDEAL
- Bancontact
- Trustly
- Klarna
- PayPal
- MobilePay

The payment will be charged when your order is dispatched. You will receive an email confirmation as soon as your order is on its way.

Once your order has been placed, it is automatically processed in our system. For this reason, we cannot guarantee that the delivery address can be changed.

If you have entered an incorrect delivery address, please contact our Customer Service team as soon as possible. We will do our best to help you.

Delivery costs vary depending on your location and selected delivery method. You can find an overview of our delivery options and prices under Delivery.

You can find an overview of our available delivery options under Delivery.

Delivery times vary depending on your location and selected delivery method. You can find the estimated delivery time for your country and chosen delivery option under Delivery.

Once your order has been dispatched, you will receive an email with your tracking information. Use the tracking link in the email to follow your parcel and see the latest delivery updates.

If your parcel has not arrived within the expected delivery time, we recommend checking the tracking information provided in your shipping confirmation first.

If there are no updates or you believe your parcel may be lost, please contact our Customer Service team, and we will be happy to assist you.

If you have received an item that is damaged or faulty, please contact our Customer Service team and include your order number. We will be happy to help you with the next steps.

We hope you are happy with your purchase. If you wish to return an item, you have 14 days from the day you receive your order to exercise your right of withdrawal. If your order is delivered to a ParcelShop, the 14-day period begins on the day the order is delivered to the ParcelShop.

To return an item, please register your return here and follow the instructions in our return portal.

For information about refunds, please see When will I receive my refund for a returned item?

Once we have received and processed your return, you will receive an email confirmation. Your refund will then be initiated within 5 business days.

Please note that it may take up to 14 banking days for the refunded amount to appear in your account, depending on your bank and payment method.

Unfortunately, we are unable to exchange items. If you would like a different size, colour or item, please return the item you received and place a new order through our online store.

You can use the search function in the top right-hand corner to look for a specific item. If you still cannot find what you are looking for, please contact our Customer Service team. We’ll be happy to help you find a retailer near you that may still have the item in stock.

You can find care instructions on each product page. We recommend following these instructions to help maintain the quality, colour and fit of your garment for as long as possible.

Our size guide can help you find the size that fits you best. You can find it here.